Privacy Policy

Riyadh Scrap Pickup ('we', 'us', or 'our') operates in strict compliance with the Kingdom of Saudi Arabia's Personal Data Protection Law (PDPL) enacted by Royal Decree No. M/197. We serve as the data controller for the personal information processed during your interactions with our website and our commercial scrap metal collection services in Riyadh and neighboring regions.

To provide accurate scrap evaluations and coordinate heavy logistics, we collect specific categories of personal data:

• ✓Identity & Contact Details: Full name, active mobile number (WhatsApp-enabled), and email address.

• ✓Location Data: Precise geographic coordinates, neighborhood name, and address details in Riyadh to route our collection trucks.

• ✓Scrap Asset Materials: Detailed descriptions, lists, and uploaded photographs of your scrap assets (e.g., air conditioners, copper cables, industrial machinery) to estimate market value.

• ✓Official Verification Data: To comply with local anti-theft laws, we may require a copy of your Saudi National ID or Iqama (Resident Identity card) for transaction invoices.

We gather personal data through direct interactions, including:

• ✓Inquiries submitted via our online contact and scrap valuation forms.

• ✓Direct communication via WhatsApp chat, text messages, or phone calls.

• ✓On-site appraisals and physical weight evaluations conducted by our field representatives.

• ✓Automatically collected technical data, such as IP addresses, browser types, and language preferences, through standard analytics tools.

We process your personal information under the following legal bases:

• ✓Contract Performance: To provide on-site scrap evaluation, dismantling, transport, and financial settlement.

• ✓Legal Compliance: To verify ownership and register transaction logs with Riyadh municipal authorities and security agencies in compliance with Saudi commercial and anti-theft regulations.

• ✓Legitimate Business Interests: To optimize our fleet routes, perform service quality checks, and enhance website responsiveness.

We prioritize the security of your data. We implement robust technical, organizational, and physical security measures designed to protect your personal data against unauthorized access, loss, alteration, or disclosure. All digital communications are encrypted, and physical copies of transaction records are stored in secure facilities at our Riyadh operations center. Access to your personal data is restricted to authorized personnel who require it to complete your service request.

Your personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory retention periods under Saudi commercial and tax laws (typically up to ten years for commercial transaction logs). Upon the expiration of the retention period, or upon a valid deletion request, your personal data will be securely destroyed or permanently anonymized so it can no longer be associated with you.

We do not sell, rent, or trade your personal data to commercial third parties. We may disclose your information under strict confidentiality to:

• ✓Riyadh municipal authorities and the Ministry of Environment, Water, and Agriculture (MEWA) to certify proper disposal of industrial waste or refrigerants.

• ✓Law enforcement or national security authorities, strictly when required by Saudi laws, to verify the legal provenance of metal scrap and prevent theft or illegal scrap trade.

Under the Saudi Personal Data Protection Law, you hold specific statutory rights regarding your personal data:

• ✓Right to be Informed: The right to know the legal basis and purpose of our data collection.

• ✓Right of Access: The right to request a copy of the personal data we hold about you.

• ✓Right to Rectification: The right to update or correct inaccurate or incomplete personal data.

• ✓Right to Destruction: The right to request the deletion of your personal data when no longer needed for processing, subject to local regulatory retention mandates.

We reserve the right to update this policy periodically to reflect changes in our operational procedures or Saudi regulatory mandates. For inquiries regarding your privacy rights, or to submit a data request, please contact us at riyadhscrappickup@gmail.com or via WhatsApp at +966 55 823 0798.